How much does the shipping cost?
No matter how small your order is, we offer FREE worldwide shipping.
How is the order processed?
First, you get a confirmation letter to the e-mail provided in the order.
Normally, we process an order within one business day and try to ship it in no longer than 2-3 business days.
How long does it take to ship the order to a US address?
We will do our best to choose direct shipping from the supplier.
Normally, the shipping time includes the following steps:
1 business day – to process the order
2-3 business days – to prepare the order for shipping
4-15 business days – standard shipping time from the date of dispatch
We also sincerely apologize if the shipping takes a bit longer due to circumstances out of our control.
How long does shipping to other countries take?
Normally, it takes 3-5 weeks. Please, pay attention to the information on the goods in stock. The shipping time may vary depending on the chosen items and the country of delivery.
Do you split orders into several items?
Right, we usually choose the option to make sure you receive the needed goods as soon as possible.
So, be patient. In case you’ve been sent only one item instead of several ones from the order, be sure the other items are on the way to you! Thanks for understanding!
Can I return the purchased items?
We want all our customers to enjoy the bought items. In case you don’t like the received goods or anything is wrong with them, please, contact us for return details. Returns are accepted within 14 days of the delivery date.
As soon as the supplier gets the goods back and confirms it, you get a full refund.
OBS: CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.
How can I contact you?
Please, use the following form to ask questions or provide us any feedback you need to.
– If your shipping address is different from your billing address, please pay via Paypal.
– Pay without exposing your credit card numbers to the merchant.
– Speed through checkout while shopping online.
– Receive 100% protection from unauthorized payments.
– 24/7 monitoring to help prevent fraud.
A confirmation e-mail will be sent to you immediately after you place an order. If you don’t see the email, please check your trash folder and spam settings. Also, please make sure you have typed in your correct e-mail address. If you return an item and requested store credit, the gift certificate code will be sent to the e-mail address we have on file for you.